1. What is Navimow Reward Program?

The Navimow Reward Program is designed to reward our long-term loyal customers frequently shopping on Navimow’s official online stores, just like you. You can earn Navimow Points on Navimow’s online store, which can be used to redeem for exclusive online store shopping discount coupons. The more you interact with us on social networks or shop in Navimow’s online store, the more benefits you can get for any future shopping!

Create an account on Navimow Store [Click Here].

3. Can I earn Navimow Points if I purchase on other platforms?

We appreciate your support and love for Navimow products. Unfortunately, this Reward Program is currently available for consumers purchased on Navimow official online stores only.

1. How to earn Navimow Points?

Customers with store accounts can earn Navimow Points at ca.navimow.com purchases or social interactions. You need to log in your Navimow account before redeeming coupons for your next order.

2. Will Navimow Points expire?

Currently, we do not set any expiration date for your Navimow Points yet. However, points earning and redemption rules may vary. Please stay tuned on the notification emails of your points if there’s any change on points rules.

3. Do Navimow Points have any cash value?

No, we do not provide any cash related service now. However, discount coupons and gift cards can be used while shopping in the Navimow online store.

4. What happens to my Navimow Points if I return the product or cancel my order?

In that case, the Navimow Points earned from that purchase will be deducted or reversed accordingly.

5. Are there any expenses that don’t qualify for Navimow Points?

The following expenses are not considered qualifying for Navimow Points:1. Taxes, charged by the state's government law.2. Shipment cost, charged by express or logistics companies.

1. How do I redeem points?

Simply visit the Rewards Program page, browse all available rewards, and click the "Redeem" button for the reward you choose.

2. Can I cancel my redemption?

Unfortunately, cancellations aren't possible once rewards are redeemed. If you have any issues, like damaged products, please contact us at navimow-store@rlm.segway.com within 7 days for assistance.